{"id":99,"date":"2022-05-07T15:15:26","date_gmt":"2022-05-07T07:15:26","guid":{"rendered":"https:\/\/www.alexxie.tech\/?page_id=99"},"modified":"2022-05-10T23:46:14","modified_gmt":"2022-05-10T15:46:14","slug":"it-service-management","status":"publish","type":"page","link":"https:\/\/www.alexxie.tech\/index.php\/it-service-management\/","title":{"rendered":"IT Service Management"},"content":{"rendered":"\n
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\"\"<\/a>
\u70b9\u51fb\u524d\u5f80\u77e5\u8bc6\u5e93<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n
\n

ITIL \u4f5c\u4e3a\u5168\u7403 IT \u670d\u52a1\u7ba1\u7406\u9886\u57df\u7684\u6700\u4f73\u5b9e\u8df5\u77e5\u8bc6\u4f53\u7cfb\u5728\u8fc7\u53bb\u7684 30 \u5e74\u4e3a IT \u7ba1\u7406\u8005\u7279\u522b\u662f\u4ece\u4e8b\u8fd0\u7ef4\u5de5\u4f5c\u7684\u4eba\u5458\u63d0\u4f9b\u4e86\u6307\u5bfc\u3002<\/p>\n\n\n\n

\u6700\u65b0\u7248\u672c\u7684 ITIL4 \u63d0\u4f9b\u4e86\u4e00\u5957\u7075\u6d3b\u7684\u670d\u52a1\u4ef7\u503c\u4f53\u7cfb\uff0c\u901a\u8fc7\u5e2e\u52a9\u7ec4\u7ec7\u8c03\u6574\u4eba\u529b\u3001\u6570\u5b57\u624b\u6bb5\u548c\u8bbe\u5907\u8d44\u6e90\uff0c\u4f7f\u7ec4\u7ec7\u53ef\u4ee5\u5728\u73b0\u4ee3\u590d\u6742\u73af\u5883\u4e2d\u83b7\u5f97\u7ade\u4e89\u4f18\u52bf\uff0c\u652f\u6301\u7ec4\u7ec7\u8fdb\u5165\u6570\u5b57\u5316\u8f6c\u578b\u7684\u65b0\u4e16\u754c\u3002\u540c\u65f6\u4e5f\u5438\u53d6\u4e86\u5f88\u591a\u5173\u4e8e\u5ba2\u6237\u4f53\u9a8c\u548c\u4ef7\u503c\u94fe\u7684\u5185\u5bb9\uff0c\u8ba9\u6211\u4eec\u7684\u4ea4\u4ed8\u548c\u7ba1\u7406\u53d8\u5f97\u66f4\u52a0\u7cbe\u7b80\uff0c\u5b9e\u7528\uff0c\u8fbe\u5230\u670d\u52a1\u4ef7\u503c\u6700\u5927\u5316\u3002\u4e3a\u4e86\u9002\u5e94\u6570\u5b57\u5316\u8f6c\u578b\u9762\u4e34\u7684\u654f\u6377\u6027\u8981\u6c42\uff0cITIL\u878d\u5408\u4e86\u5f88\u591a\u65b0\u7684\u7406\u8bba\u548c\u65b9\u6cd5\uff0c\u4f8b\u5982\u7cbe\u76ca\u3001\u654f\u6377\u548c Devops \u7b49\u7b49\u3002<\/p>\n\n\n\n

ITIL4 \u5f3a\u8c03\u534f\u4f5c\u3001\u900f\u660e\u3001\u5c3d\u53ef\u80fd\u81ea\u52a8\u5316\u548c\u6574\u4f53\u4ef7\u503c\u7684\u91cd\u8981\u6027\u3002\u5f53\u524dITIL\u7684\u91cd\u70b9\u662f\u901a\u8fc7\u670d\u52a1\u5173\u7cfb\u5171\u540c\u521b\u9020\u4ef7\u503c\u3002\u800c\u56db\u4e2a\u7ef4\u5ea6\u7684\u4ef7\u503c\u4f53\u73b0\u5728\u6570\u5b57\u5316\u65f6\u4ee3\u7684\u670d\u52a1\u7ba1\u7406\u4e2d\u4ece\u800c\u5168\u9762\u8fdb\u884c\u601d\u8003\uff0c\u65e2\u80fd\u8fbe\u5230\u7ba1\u7406\u7684\u9ad8\u8d28\u91cf\u548c\u9ad8\u6548\u7387\uff0c\u8fd8\u80fd\u540c\u65f6\u63d0\u5347\u670d\u52a1\u548c\u9879\u76ee\u7ba1\u7406\u7684\u6210\u529f\u7387\u3002<\/p>\n\n\n\n

<\/p>\n<\/div>\n<\/div>\n\n\n\n

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